Returns & Exchanges

At Creative, we want you to love every piece of your home; if you are not completely satisfied, we offer a 30-day window to return or exchange your items for a full refund. Please ensure all home decor and furniture items are returned in their original packaging to guarantee a smooth processing experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repack your items in their original boxes with all protective padding to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.